Privacy policy
Swiss Director Services Sàrl is committed to protecting your privacy. Please contact us with any questions or concerns you may have regarding the use of your personal data, and we will be happy to assist you. By using this site and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.
Table of contents
- Definitions used in this Privacy Policy
- The data protection principles we are committed to respecting
- What are your rights regarding your personal data?
- What personal data do we collect about you?
- How we use your personal data
- Who else has access to your personal data?
- How we secure your data
- Cookie information
- Contact information
Definitions
Personal data : any information relating to an identified or identifiable natural person.
Processing : any operation or set of operations applied to personal data or to a set of personal data.
Data subject : A natural person whose personal data is processed.
Child : a natural person under the age of 16.
We/us : Swiss Director Services Sàrl
Data protection principles
We are committed to the following data protection principles:
- Processing is legal, fair and transparent. Our processing activities have a legal basis. Your rights are always taken into account before we process your personal data. We will provide you with information about this processing on request.
- Processing is limited to authorized purposes. Our processing activities correspond to the purposes for which the personal data were collected.
- Processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
- Processing is limited in time. We will not keep your personal data longer than necessary.
- We will do our best to ensure the accuracy of the data.
- We will do our best to ensure data integrity and confidentiality.
Rights of the person concerned
The data subject has the following rights:
- Right to information: you have the right to know whether your personal data is processed, what data is collected, where it comes from, why and by whom it is processed.
- Right of access: you have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data collected.
- Right of rectification: you have the right to request the rectification or deletion of inaccurate or incomplete personal data.
- Right of deletion: in certain cases, you may request that your personal data be deleted from our databases.
- Right to restrict processing: where certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object to processing: in certain cases, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right to object to automated processing: you have the right to object to automated processing, including profiling, and to a decision based solely on automated processing. This right can be exercised whenever there is a result of profiling that produces legal effects concerning you or significantly affecting you.
- Right to data portability: you have the right to obtain your personal data in a format that can be read by a computer or, if possible, by direct transfer from one processor to another.
- Right to complain: in the event that we refuse your request under access rights, we will explain why. If you are not satisfied with the way your request has been handled, please contact us.
- Right of recourse to a supervisory authority: you have the right of recourse to a supervisory authority; you also have other legal remedies such as the right to claim damages.
- Right to withdraw consent: you have the right to withdraw any consent given for the processing of your personal data.
The data we collect
Information provided by you
This may include your e-mail address, your name, your billing address, your home address, etc., i.e. information needed to deliver a product/service to you or to enhance your customer experience with us. We save the information you provide us so that you can comment or carry out other activities on the website. This information includes, for example, your name and e-mail address.
Information automatically collected about you
This includes information stored automatically by cookies and other session tools. For example, information about your IP address or your shopping cart and purchase history (if any), etc. This information is used to improve your customer experience. This information is used to improve your customer experience. When you use our services or consult the content of our website, your activities may be recorded.
Information from our partners
We collect information from our trusted partners, ensuring that they have legal grounds to share this information with us. This is either information you have provided to them directly, or information they have collected about you on other lawful grounds.
Information available to the public
We may collect information about you that is publicly available.
How we use your personal data
We use your personal data for :
- to provide you with our service. This includes, for example, registering your email address and name; providing you with other services you have requested; communicating with you about our products and services; communicating and interacting with you; and informing you of changes to the services;
- improve your customer experience;
- fulfill a legal or contractual obligation.
We use your personal data for legitimate purposes and/or with your consent.
In order to conclude a contract or fulfill contractual obligations, we process your personal data for the following purposes:
- to identify yourself ;
- to provide you with a service or send/offer you a product;
- communicate either for sales or billing purposes.
On the basis of a legitimate interest, we process your personal data for the following purposes:
- to send you personalized offers* (from us and/or our carefully selected partners);
- to administer and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of products/services offered/provided;
- to conduct customer satisfaction surveys.
As long as you have not informed us to the contrary, we consider that offering you products/services similar or identical to your browsing behaviour constitutes our legitimate interest.
With your consent, we process your personal data for the following purposes:
- send you newsletters and special offers (offered by us and/or our carefully selected partners);
- for other purposes for which we have requested your consent.
We process your personal data in order to fulfil our legal obligations and/or use such data in the cases provided for by law. We reserve the right to anonymize personal data collected and to use such data. We will only use data for purposes outside the scope of this Privacy Policy when it is made anonymous. We will retain your billing information and other information collected about you for as long as necessary for accounting purposes or to comply with other legal obligations.
We may process your personal data for other purposes not mentioned here, but which are compatible with the original purpose for which the data was collected. In doing so, we will ensure that:
- the purposes, context and nature of the personal data are in accordance with the law and suitable for further processing;
- further processing is not prejudicial to your interests;
- appropriate security measures are put in place for processing.
We will inform you of any further processing and the purpose of such processing.
Who else can access your personal data?
We do not share your personal data with strangers. Your personal data is in some cases made available to our trusted partners in order to provide you with a service or improve your customer experience. We only work with processing partners who are able to ensure an adequate level of protection for your personal data.
We disclose your personal data to third parties or public officials when we are legally obliged to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.
How we secure your data
We do our best to protect your personal data. We use secure communication and data transfer protocols (e.g. HTTPS). We use pseudonyms and anonymization procedures where appropriate. We monitor our systems for vulnerabilities and attacks. We do our best to protect your data.
However, we cannot guarantee the security of any information disclosed on the Web. However, we undertake to inform the relevant authorities in the event of any breach of data protection. We will also notify you of any infringement of your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of an infringement.
If you have an account with us, it is important to keep your username and password confidential.
Children
We do not intend to collect or knowingly collect information about children. We do not target children with our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user movement and collect information about users. The aim is to personalize and improve your experience with us.
A cookie is a small text file stored on your computer. Cookies store information that is used to improve the functionality of websites. Only we have access to the cookies created by our website. You can manage your cookies in your browser options. Disabling cookies may prevent you from using certain functions.
We use cookies for the following purposes:
- Necessary cookies: These cookies are required to use certain important functions of our website (e.g. logging in). These cookies do not collect any personal information.
- Functional cookies: these cookies provide functionalities that make using our service more convenient. They also enable us to offer more personalized functions. For example, they may remember your name and e-mail address in suggestion forms so that you don’t have to enter this information the next time you comment.
- Analytical cookies: these cookies are used to monitor the use and performance of our website and services.
- Advertising cookies: these cookies are used to display ads that are relevant to you and your interests. They are also used to limit the number of times an advertisement is displayed to you. They are generally placed on the website by advertising networks with the authorization of the website operator. These cookies remember that you have visited a website; and this information is shared with other organizations such as advertisers. Often, advertising or targeting cookies will be linked to site features made available by the other organization.
You can delete cookies stored on your computer via your browser settings. You can also manage certain third-party cookies by using a privacy-enhancing platform such as optout.aboutads.info or youronlinechoices.com . For more information on cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic on our website. Google has its own Privacy Policy which you can read here. If you would like to be excluded from Google Analytics tracking, visit the Google Analytics opt-out page.
Contact information
Swiss Director Services Sàrl, Rue Adrien-Lachenal 26, 1207 Geneva, Switzerland, +41 22 566 82 44
Updates to this privacy policy
We reserve the right to update this Privacy Policy.
Last update: May 20, 2024